About Your Stay
What We Provide
We provide a comfortable stay! You'll find the unit is fully stocked with bed, bathroom, and kitchen linens when you arrive. There are spare blankets and pillows available. In the bathroom we provide a roll of toilet paper and sink/shower soaps for you to start with.
Our kitchen is fully stocked with dishes, cookware, bakeware, and small appliances. We provide some basic spices and try to keep cooking oil on hand, too. You will be provided with a roll of paper towels, a couple of dish washer tablets, a fresh garbage bag, and liquid dish soap.
The coffee station has a Ninja coffee pot, Breville coffee pod machine, standard coffee pot (zero fun), glass pour over pot, French press pot, and moka pot. There is also a coffee grinder and electric hot water kettle.
You may use our beach gear. We have 4 chairs, a beach cart, some beach toys, a couple of soft-sided coolers (freeze-packs in the freezer), and an umbrella.
We keep a hair dryer in each bathroom and there is an iron and ironing board in the beach closet. There are board games in the coffee station cupboard and a couple of umbrellas (in case it rains) in the beach closet.
What You Need To Bring or Pick Up
You need to bring your own beach towels and your own sunscreen and first aid kit. You will want to pick up extra toilet paper and, if you think you'll go through more than one, a few garbage bags and rolls of paper towels.
You don't need coffee filters - I've got that covered.
Some Things To Note
We are not smoker-friendly. The entire building is smoke-free, and our patio is also smoke-free. If you're a smoker, this probably isn't the place for you.
We only rent to folks 25 and older; we are firm on this policy.
We are on the top floor and our building does not have an elevator; we are not handicap accessible. There are 6 stairs to floor 1, and two additional sets of stairs (16 steps each) to get to our unit. Pack appropriately - heavy bags are no fun.
We are not pet-friendly (it's the resort's policy - not ours). No pets allowed.
The kids bedroom TV is app-only. They never put a cable jack in there, so to watch TV in that room you'll need to login to your own streaming service accounts. (Bring your passwords!)
Our wifi is good; Verizon cell service is spotty in our unit for some reason and drops calls. Cable TV in the unit is mostly good, but there is a chance that it may be slow/wonky at some point during your stay. It is what it is; we've come to accept it and recognize that at the beach, TV isn't the priority.
What Happens When You Book?
When you book, I'll send you a rental contract and invoice for your stay. We require payment in full 60 days in advance; when you provide payment, I will provide you with a complimentary gate pass for one car ($25 value) and a packet of information on the villa, how to access it, etc. You will be able to check-in/check-out without any assistance.
How Can I Pay?
We accept checks and PayPal as a preference. We can take a Visa/Mastercard, but you'll have to pay a 3.5% fee for the processing (that's what they charge us). We reluctantly take Venmo. Information on payments will be in the invoice I provide you.
What About Cancellations?
We will provide you with specific information on our cancellation policy in our rental contract. We have a fairly strict non-refundable 30-day cancellation policy if we can't re-rent those dates. In the case of a hurricane (not a tropical storm) in which the island is a direct hit or in the inner cone, we will refund your money. We play it by ear - often it's the case that they say a hurricane is coming, and then it veers off in another direction or weakens in strength and we just get rain (or a tropical storm). If that happens, just plan to pack rain gear - we don't refund for rain.
If you have a medical emergency and can provide documentation that indicates your clear inability to travel, we will accommodate your request for a refund or rebooking.
What About COVID?
Great question! HHI still requires masks in all indoor locations, though restaurants and stores are fully open for business.
Our housekeeper works very hard to ensure our unit is sanitized and clean (lots of bleach!) as per COVID cleaning recommendations. Truthfully, I would just travel w/my own pillow right now out of an abundance of caution... but you can feel confident that the villa is very clean and, if you're smart about things (mask up / social distance / avoid eating inside / avoid crowded spaces), being here is probably like whatever you're doing at home...only it's by the ocean, which I'm guessing is better.